At Voltatech Technologies & Appliances, we respect and protect your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal details such as your name, phone number, email address, and delivery address.
  • Payment and billing information when processing orders.
  • Information you provide when contacting us for support or inquiries.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.
  • Communicate with you regarding purchases, inquiries, or promotions.
  • Improve our services and customer experience.
  • Ensure compliance with legal and regulatory requirements.

3. Sharing of Information

  • We do not sell, rent, or trade your personal data to third parties.
  • Information may only be shared with trusted service providers (such as delivery or payment partners) strictly for the purpose of fulfilling your orders.
  • We may disclose information if required by law or to protect our legal rights.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights

  • You have the right to access, update, or request deletion of your personal information.
  • You can opt out of receiving promotional communications at any time by contacting us.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Phone: 0791720344
Email: info@voltatech.co.ke